Keeping it under wraps

Much of what we do in the shop every day falls in to the category of common knowledge. We cut and join and assemble and finish. Most of the techniques we use in doing these things are no secret. The how is available to anyone who is interesting in finding it.

Bigger not always better

I have always maintained that an economy based on growth is, ultimately, unsustainable. Growth means a constant need for more of everything. It’s simply not possible to keep growing indefinitely.

Keeping track

One of the most difficult aspects of running a business is keeping track of everything.

The one-week rule

I’ve always been a “tosser” but I married a “keeper” (in more ways than one). My wife is a person who likes to hold on to things against a possible future need. I am the opposite. If I need it now, I keep it. If not, I want it gone.

Trading up

I ran into an old friend the other day who said he was downsizing and asked me if I had any use for a 20” band saw.

Ask and listen

One of the first things to learn as a seller is the importance of asking questions.

The lost art

We tend to think that if we think or perceive a certain way, everybody must think or feel the same. In some cases this might be true. But there as many different ways of thinking and perceiving as there are people.

Are you hungry?

How soon after delivering a quote should you wait to follow up? You don’t want to sound too hungry, after all.

The ‘most important thing’

The question arises frequently: “What is the single most important aspect of running a business?” Popular answers include customer service, fulfillment and good sales skills. I’m in the camp that thinks it’s getting paid.

Stupid is as stupid does

That’s a line from Forrest Gump, which unfortunately applies to me.